According to a monthly report published by the messaging platform, WhatsApp blocked 14.26 lakh Indian accounts in February through complaints channels and its own measures to prevent and detect violations based on complaints received from users.
Between February 1 and February 28, 335 complaints were reported and 21 accounts were “acted upon”. Of the total reports received, 194 were related to the banning of appeals and the others were in the departments of account support, product support and protection. Other.
“We respond to all complaints we receive, except in cases where a complaint is deemed to be a forgery of a previous ticket. An account is ‘acted upon’ when an account is suspended or a previously banned account is recovered, as a result of the complaint, the report released on Friday said. .
According to the report, 14.26 lakh Indian accounts were blocked by WhatsApp in February. An Indian account is identified by a +91 phone number
“This user-safety report contains details of user complaints and the relevant steps taken by WhatsApp, as well as WhatsApp’s own preventive measures to combat abuse on our platform. A spokesman for WhatsApp said in an e-mail.
Over the years, WhatsApp has consistently invested in artificial intelligence and other cutting-edge technologies, data scientists and experts and processes to keep users safe on the platform, the spokesperson added.